Photos and observations from people who went there
What a place is actually like to walk up to and walk into.
People photograph a business and record what they actually observed: the lawn nobody mowed, the burnt-out light over the entrance, the faded sign, the step at the door with no ramp, the state of the restroom. GrubJoint keeps that record and shows it to the next person deciding whether to go.
Open the app Business owner portal
Community-evidenced — not a health inspection.
How it works
Take the photo
A review starts with photos of the premises. Each photo gets a label — entrance, restroom, dining area, exterior — so it is clear what you are looking at.
Record what you observed
Add short observations for what you actually saw, each attached to a zone of the business. If the word you need is not in the list, type it; it becomes a candidate for the shared vocabulary.
Say what you thought
Then the part that is yours: a score and your opinion in your own words. One review per business, and you can update it whenever the place changes.
The six families of observation
Cleanliness is one family among several — not the category. The vocabulary is data, so it widens as people use words the list does not have yet.
Cleanliness
Floors, surfaces, restrooms, bins, odour.
Grounds & exterior
Unmowed lawn, litter, overgrowth, snow and ice, disrepair.
Lighting
Burnt-out or dark entrances, lots and corridors.
Signage & wayfinding
Missing, damaged, illegible or unlit signs.
Maintenance & repair
Broken fixtures, peeling paint, damaged doors.
Accessibility
A step-only entrance, no ramp, a blocked path, a door too narrow, no accessible restroom.
Accessibility observations describe what a visitor found on a given day. GrubJoint does not audit, certify, or rule on whether a business meets any accessibility standard or regulation.
Who it is for
People who visit
You noticed something and it is worth writing down. Document the condition, the upkeep, the accessibility, the cleanliness — and share your opinion of the place.
People who are deciding
You want to know what a place is actually like before you go. Browse a map or a list, read the reviews, look at the photos. No account needed to read.
The details
- Any business
- Restaurants and cafés, bars, groceries, health and medical, beauty, fitness, hotels, retail, services. The name invites restaurants; the product does not stop there.
- iOS, Android and the web
- One account, all three.
- Canada and the United States first
- In English and French.
- Photos of premises, not people
- Photos containing a person are rejected. Location data is stripped from every upload.
- Owners get a say
- A business owner can claim their listing and respond. A reviewer whose problem gets resolved can dismiss their own review — and only they can.
- Evidence, not authority
- GrubJoint is a record of what people observed. It is not a health inspection, an accessibility audit, or any kind of official rating.